Shipping and Returns
Orders are processed and shipped typically within 1-5 business days (for in stock items only).
Custom built order products are usualy shipped within 2-3 weeks. Once shipped, timely receipt of your goods is
completely dependant on the shipper, the shipping method, and your location in relation to our warehouse.
For international customers, you may be liable for import duty and customers brockerage fees. Wi will not take responsibility for any extra fees that you may incur.
We require cancellations in writing. Orders for in stock items will be refunded the full purchase price and shipping costs. Unless it was due to our error, orders for custom built to order pruducts will be refunded the purchase price and shipping costs minus a 5% for cancelation fee.
We make every effort to ensure that products you have purchased arrive in good condition. Please carefully inspect all items and parts. Shoula part be damaged for missing, contact us and report the problem. All claims for damaged must be 3 days period. Do not dispose any of original packaging materials or boxes. We gererally supply replacement parts as needed to remedy any damage that may have occurred.
Non-Damaged item returns
An item may be returned in its original packaging, unused and undamaged only within 7 days from the date the order has received. You must have RMA#(return Authorization Number). Returns without a return authorization number will be refused and no credit will be issued. All items returned must not have been used and must be returned with original packing with all paperwork, all original contents and documents included. YOu are reponsible for you rorder number as listed on your receipt to help expedite the process. Rufunds will include item cost minus shipping. All returned items shipping costs sole responsibility of the purchaser.
All our products come with a warranty valid within USA. Please see individual product pages for details.